OKM Direct & OKM Care

Exclusive service that reaches beyond guarantee, training instruction and priority technical support: The support extension OKM Care additionally includes detector training and scan analyses - all-round service for successful treasure hunts.


OKM Direct

OKM Direct

Exclusive service for customers who buy/bought their OKM detector directly from OKM GmbH in Altenburg, Germany.

The exclusive service OKM Direct includes:

  • Guarantee of 2 years - reaching beyond the warranty that is required by law
  • 1 hour Detector Instruction for your own device
  • 90 days Priority Technical Support with personal contact person by phone or e-mail - response time within one business day

OKM Direct is free of charge for customers who buy/bought their OKM detector directly from OKM GmbH in Germany (on site, via phone, via e-mail or in the onlineshop at okmdetectors.com). The service cannot be acquired for products purchased from other distributors or resellers.


OKM Care

OKM Care

OKM Care is an optional support extension of OKM Direct that is also available for customers who buy/bought their OKM detector from distributors and resellers worldwide.

The optional service extension OKM Care includes:

 

  • 1 Year Guarantee Extension - directly following the first 2 guarantee years
  • 1 Hour Technical Remote Support for Windows PC with personal contact person by phone or e-mail
  • 1 Hour Advanced Training with your detector
  • 2 Scan Analyses

OKM Care
OKM Scan Analysis OKM Scan Analysis
OKM Remote Support
OKM Device Check
OKM Detector Training OKM Expert and Trainer Frank Casser on site with OKM Gepard GPR 3D
OKM Visualizer 3D Activation Pack OKM Visualizer 3D Activation Pack
OKM 3D Software Training OKM Expert and Trainer Frank explains how to operate the OKM detector software
NEW
Find your perfect OKM detector